Spectrum Corporate Office Phone Number


Different Ways To Contacts Spectrum Support

Count on Us to Keep You Connected | Spectrum

A telephone call to the above number is usually the simplest way to get in touch. However, Spectrum offers a number of other convenient channels as well. You can contact the TWC customer support center in the following ways:

Pre-Call Checklist

For Quick Answers And Instant Solutions

Spectrum Customer Support representatives do their best to assist you and resolve any service issues you may have. However, it always helps if you have a few things on hand to keep things smooth and speed up the process. Before you , make sure you have the following information ready:

  • Your Spectrum Account Number . You can find it on a recent bill or on Spectrum.net
  • The phone number associated with your account. This helps confirm your identity
  • Your Social Security Numbers last 4 digits. This may help with additional identity confirmation
  • Your exact service or billing address
  • Paper and pen to take notes with

Spectrum Cable Services Faq’s

The channel listings and Spectrum TV Choice Package details will get you a variety of programming options. In addition to educational channels, Spectrums News 1 Channel, Music Choice Channels, you get to choose 15 channels of your choice from a list of 60. All of this under $29.99 per month. Plus access to many other exciting features and add-ons.

It is the freedom to watch your favorite shows and movies even when on the go. Spectrum TV Stream allows you to watch On Demand content. The package comes for as low as $19.99 per month. With an option to access over eighty channel apps, the bundling options will excite you.

You can choose from a variety of Cable TV packages when it comes to Spectrum. The packages start at $49.99 per month. By subscribing to any of the three plans you get access to HDTV channels, thousands of On Demand shows and movies and many more features.

You have the option of opting for a Spectrum TV service alone or bundle it with any of the other services that Spectrum bundle offers. The standalone Spectrum TV service starts at $49.99 per month . However, if you opt for a 2-in-1 or 3-in-1 plan, the prices will vary.

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How Do I Contact Charter Spectrum And Get A Real Person

Unlike many other cable companies, in our experience Spectrum may not have an Executive Customer Support team at Spectrum headquarters. Many companies use this team to handle the most severe customer complaints. But complaints to Spectrum headquarters may be redirected to your local Spectrum office.

However, if you are trying to reach a real person at Spectrum headquarters, here are some ideas:

  • Tweet at Spectrums customer case team at @AskSpectrum.

    Most companies run their social media accounts from the main office. So if you are trying to reach someone at Spectrum headquarters, making contact over social media can be a place to start.

  • Charters Corporate Offices at 965-0555.

    At this direct line to Spectrums corporate office you can use the phone directory to look up senior Charter Spectrum executives like the CEO or General Counsel .

    Who are the top Executives at Spectrum to ask for? Use the Charter Communications site, or an outside org chart to find out.

    While you wont get through to a senior executive themselves, his or her personal assistant may transfer you to an escalated customer service process.

  • Move Us Forward From The Center Of It All

    Spectrum Customer Service Number 833

    This is your chance to deliver an impact that resonates across our company. In our always evolving organization, there are a wide range of opportunities in areas like Finance & Accounting, Human Resources, Marketing, Legal and more. Let’s move forward together – continuing to deliver the very best in TV, Internet, Voice and Mobile. Everything we do here leads to important connections across our company and for customers across the country.

    When you make a difference for us inside our offices, a whole world of opportunities opens up. See how a Corporate role is just the start of an impressive career.

    Narrator: We are creators, innovators, collaborators

    From coast to coast, serving millions of people

    Keeping them all connected, informed, and entertained

    The products that we design end up in millions of people’s homes

    I get to see really cool things

    Some of the most exciting and cutting-edge technology all over the country

    Its cool to have a front-row seat to the things that spectrum is doing

    What we offer is business critical to a lot of people

    Were serving our communities, improving the world, and growing together

    Were all over the place

    Nobodys in the position that we have but what we really need are the talented people who recognize that and are willing to kind of go in that journey with us

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    Chairman And Chief Executive Officer

    Thomas M. Rutledge is the Chairman and Chief Executive Officer of Charter Communications, which under the Spectrum brand provides Internet, Mobile communications, TV and Voice to more than 32 million customers in 41 states, with more than 93,000 employees. The company recently announced his plans to retire as CEO on Dec. 1, 2022 and serve as Executive Chairman of the Company and its Board of Directors through the end of his contract in November of 2023. Under Mr. Rutledges leadership, Charter completed mergers with Time Warner Cable and Bright House Networks more than tripling the size of the company.

    Mr. Rutledge and his leadership team have positioned Charter to be the connectivity provider of choice well into the future for both residential and business customers, having invested $40 billion in technology and infrastructure since 2016. The company has established an all-digital cable TV and streaming video platform, gigabit broadband connections and a competitive mobile offering across its service area of 53 million homes and businesses. Its Spectrum-branded services are backed by outstanding service the result of returning the work of thousands of customer service jobs from overseas to U.S. call centers and insourcing its technical workforce, prioritizing superior craftsmanship with every customer interaction.

    He received a B.A. in economics from California University in California, Pa., in 1977.

    Cancel Your Spectrum Service

    You can handle most account management necessities in the My Spectrum app or online, but you must speak with an agent over the phone or at a Spectrum store to cancel or put a hold on your Spectrum services. This person may offer you discounts or perks if you can be persuaded to stay, especially over the phone.

    If you do decide to cancel, visit the Spectrum store rather than call. Its extra convenient because you already have the rental equipment with you.

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    Our Commitment To Serve You

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    U.S. Department of Veterans Affairs has verified that Spectrum Comm Inc. is a Service-Disabled Veteran-Owned Small Business

    Social Links

    How Do I Pay My Spectrum Bill

    Spectrum Customer Service | Spectrum Customer Service Number

    Do you find it hard to keep track of billing dates? Do you have a fast-paced day that leaves very little time to manage personal chores like paying bills? Dont worry! Spectrum lets you pay your bills in 6 convenient ways.

    Pay Online

    Head over to the official website and login to your Spectrum customer account. Locate the billing section, and select the Make a Payment option. You should easily be able to pay in just a few minutes.

    Pay by Phone

    Not too tech savvy? Just pick up the phone and call a Spectrum customer service agent. Ask to be connected to the billing department. Pay your bills over the phone conveniently and securely.

    Pay via The App

    Got a smartphone? Use it to download the My Spectrum App. Login to the App using your customer credentials, tap on the Billing tab and select Make Payment to instantly make a secure payment.

    Pay in Store

    Prefer the old school approach? Use the store locator to find the closest physical store location. Walk in during business hours and make a payment in person. You wont even need to pay a processing fee!

    Pay by Mail

    Snail mail is slower, but it pays your bills just as effectively. Check your recent bills to locate the providers mailing address, and send in a money order or check. But dont risk sending cash!

    Spectrum AutoPay

    Cant be bothered to keep track of dates? You can always use the My Spectrum App to set up AutoPay. This lets you make convenient automatic payments each month for the most recent billing cycle.

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    Charter Communications Headquarters Executive Team

    Company Leadership

    Thomas M. Rutledge Chairman and Chief Executive OfficerJohn Bickham President and Chief Operating OfficerThomas E. Adams Executive Vice President, Field OperationsBill Archer Executive Vice President, President of Spectrum EnterpriseMichael Bair Executive Vice President, Spectrum NetworksCameron Blanchard Senior Vice President, CommunicationsCatherine C. Bohigian Executive Vice President, Government AffairsRhonda Nesmith Crichlow Senior Vice President, Chief Diversity OfficerRich DiGeronimo Chief Product and Technology OfficerRichard R. Dykhouse Executive Vice President, General Counsel and Corporate SecretaryDavid G. Ellen Senior Executive Vice PresidentCharles Fisher Executive Vice President, Corporate Finance and DevelopmentCliff Hagan Executive Vice President, Customer OperationsJonathan Hargis Executive Vice President, Chief Marketing OfficerKevin Howard Executive Vice President, Chief Accounting Officer and ControllerDavid Kline Executive Vice President, President Spectrum ReachPaul Marchand Executive Vice President, Human ResourcesStephanie Mitchko-Beale Executive Vice President, Chief Technology OfficerTom Montemagno Executive Vice President, Programming AcquisitionJames Nuzzo Executive Vice President, Business PlanningScott Weber Executive Vice President, Network OperationsChristopher L. Winfrey Chief Financial Officer

    Board of Directors

    Contacting Charter Communications In General

    While 314-965-0555 is Charter Communications’s #6 most popular phone number, it’s not the only way to get a hold of their customer care team. You already know from reading above that 833-694-9259 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Charter Communications help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

    Charter Communications Contact Info

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    Charter Spectrum Headquarters Photos

  • So apparently you dont care about customers based on the comments below. I am a customer and have been for over 20 years and about not to be due to ypur customer service and no one gives the the same answers other than this is all we can do. And when you ask why not one told you that before, well I dont see any notes on the account. When you have talked to multiple people thru chat. Very disappointed customer.

    I have never had a problem till now. Your supervisors as well as the representatives are not customer service orientated. What a shame to lose a long time customer due to them not wanting to help witha box they gave you that wpuld not work.

  • Worst cable TV service Ive ever experienced in my 79 years. Raising costs and declining services. A LIBERAL corporation that interferes with channels they dont agree with! NO service today for NO reason. But THEIR SPECTRUM 1 channel is on today. Constant digitizing, constant picture freezing, constant loss of sound but THEIR biased channel is ALWAYS perfect. Their repair person we call Mr. Giggles never fixes anything and pretty much says Theres nothing much we can do. So basically, take what we give you and SHUT UP. But these something WE can do. WE can get you out of this building, out of this neighborhood and out of this town. And thats just for starters. Want to remain in this area, PROVIDE THE SERVICES WE PAY YOUR FOR. And NEVER send Mr. Giggles here again.

  • How To Pay Charter Bill With Ease

    Spectrum Paper Co Inc

    You do not always have to pay the conventional way. Spectrum offers you a variety of options to choose from. Thus, making it easy for you to make the payment from anywhere in the world. Following are the available options:

    • Call to connect to a billing rep and choose to pay through your account or card
    • You can order Spectrum Mobile and Internet as well
    • Pay online by logging into your Account and going to the billing
    • Sign into your Spectrum App and navigate to Make Payment to clear the dues
    • Find nearest outlet via the Store Locator and pay without any processing fee
    • Scan your billing statement to get the mailing address, and send a money check or order to the same address

    24/7 Customer Support

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    Spectrum Customer Service Phone Number

    To reach an agent by phone, visit Spectrum and click or tap on the Contact Us link at the bottom of the page. Scroll down on the following page to see two numbers you can call: one for internet, TV, and home phone services, and one for Spectrum Mobile.

    However, you wont reach an agent immediately. You must navigate a few automated menus first, so be sure to say representative right away. The system will then ask what your call is about to send you to the correct department.

    Spectrums customer service phone line and online Chat With Us tool are available 24/7.

    How Do I Contact Charter Spectrum With A Legal Complaint

    When customer service cant solve your problem, whats the next way to try to contact Spectrum? For a lot of dissatisfied Spectrum customers, the next step is to start a legal process.

    If you want to contact Spectrum by Charter to start a legal process, there are two ways:

  • Begin Small Claims Court proceedingsCharter Communications at their legal address.

    Sending a demand letter to contact Charter Spectrum at their legal address is an initial step in the Small Claims process. We show you how to sue Charter Spectrum in court and what to do to get compensation. It often gets customers what they want, but can take some navigation.

  • Demand Consumer Arbitration from Spectrumunder your Spectrum contract.

    Arbitration is a type of dispute resolution that lets you bring your dispute with Charter Spectrum to an independent arbitrator who acts like as judge. .

    To initiate arbitration, the first step is to contact Charter Spectrum at their legal address with a legal notice. Contacting Charter Spectrum to initiate arbitration can get them to act some customers with severe complaints against companies like Charter get compensation in the thousands of dollars. We can help you file a complaint against Charter Spectrum.

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    Additional Ways To Contact

    Virtual Agent Chat

    Need support without having to wait in a long queue of callers? Do you feel like you dont have the energy to explain a complicated problem over the phone and risk having to repeat yourself? Dont worry! You can always choose a live chat to speak to a virtual agent in real-time.

    Remote Technical Assistance

    Are you all thumbs with technology? Cant find specific settings or configurations that can fix your problems when corrected? Youre not alone. The remote access option offers you safe and easy technical support. A rep can connect to your computer remotely and make the necessary fixes to restore regular service.

    Official Social Media Handles

    Need a more direct way to get Spectrums attention? Like any credible service provider, Spectrum has an inclusive online community, including profiles on social media platforms like Facebook, Instagram, and LinkedIn. Drop the provider a DM, post on statuses and updates, and show your appreciation for a great service with a review.

    DIY With Support Library

    Many subscribers are eager to try and fix problems themselves before exchanging information back and forth with service reps. If you have a DIY streak in you, you could check out the Support Library in your Spectrum customers account. This library contains various resources, how-to tips, and even useful troubleshooting guides available.

    Old-Fashioned Over Voice

    Visit Your Nearest Store

    Efficient Reps Available To Resolve Issues


    Whether it is your cable TV that you need help with, or an Internet related issue, you can contact the reps. They will provide you with the best possible solution within hours. You can connect with them via email, live chat sessions, or over a phone call to help you with any of the following:

    • Get to know about the existing plans, and promotions apart from available speeds
    • Get an instant hardware assistance in case of a technical difficulty that you may face
    • Handle outage in your area like a professional would do
    • Resolve all your remote control related emergencies if need be
    • From call distortion, static breaks, background echoes, to sudden call drops, get all your voice issues resolved smoothly, and in no time.

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    Charter Spectrum Headquarters Executive Team


    Chairman and Chief Executive Officer

    John Bickham

    President and Chief Operating Officer

    Thomas E. Adams

    Executive Vice President, Field Operations

    Bill Archer

    Executive Vice President and President, Spectrum Enterprise

    Michael Bair

    Executive Vice President, Spectrum Networks

    Cameron R. Blanchard

    Senior Vice President, Communications

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